Call Center Representative
Devflovv is looking for a Call Center Representative (Multiple Positions) to join us for a full-time position.
We are looking for experienced Call Center Representatives If you have a call center background, and a British and American accent, it will be considered a plus (females are encouraged to apply).
Duties and Responsibilities:
- Making outbound calls and scheduling appointments
- Efficiently Respondand to customer queries, explaining possible solutions and ensuring customers feel supported and valued
- Taking ownership of customer issues reported and bringing these to resolution
- Build sustainable relationships of trust with customers through open and interactive communication
- Verify and collect accurate information
- Sending out emails and texts
- Follow up with clients.
- Provide accurate, valid, and right methods/tools.
- Record Keeping Related to calls.
Required skills and qualifications:
- Exceptional English communication skills, and good written skills.
- Understanding of company products, services, and policies
- Proficiency with computers, especially with excel good typing skills
- Active listener
- Ability to work Day/Night shift
- Preferably should have 1-2+ years of experience
We are a fast-growing start up that is changing the future of work. Devflovv exists to connect brilliance and opportunity. We have been dedicated to breaking down global barriers and accelerating the future of work for both developers and organizations around the world.
For developers, Devflovv offers competitive long term career opportunities with most successful technology organizations from North America. You will have the opportunity to work on several challenging projects, access to a global community of professionals, and education opportunities with leading technology providers.
For companies, Devflovv provides access to a global network of fully integrated team members that unlock their business’ innovation and growth potential.
At Devflovv, we are deeply passionate about creating long-lasting and transformative growth opportunities for all.
We are excited to continue building our team with incredible people like you!